WASHINGTON — Delta Air Lines is facing intense criticism after charging 34 U.S. soldiers returning from Afghanistan $2,800 in baggage fees.
The incident came to light on Tuesday after a couple of the new-media savvy soldiers recorded a video about their ordeal and posted it on YouTube.
“We showed up and found out we had too many bags,” said Army Staff Sgt. Robert O’Hair in the video, which was shot on their flight. “We had four bags, and Delta Air Lines only allows three bags. Anything over three bags you have to pay for, even though there’s a contract between the United States government and Delta Air Lines: When returning from Afghanistan on military orders, you’re authorized up to four bags.”
O’Hair added that all the soldiers with a fourth bag had to pay $200 out-of-pocket. The total for the 34 soldiers was more than $2,800. O’Hair’s fourth piece of luggage was his weapons case, carrying the tools he used, in his words, to “protect myself and Afghan citizens while I was deployed in the country.”